Dream11 Terms and Conditions — Please read before use

These Terms & Conditions apply to all services and products offered on the dream11 (dream11.one) platform. By using the dream11 website or mobile app, you automatically agree to these Terms & Conditions. If you do not agree, please refrain from using the dream11 platform.

Dream11's Terms & Conditions have been prepared in compliance with applicable Bangladeshi law and international gaming licensing regulations. It is the member's responsibility to read and understand these terms. If you need clarification on any point, please contact the dream11 support team.

Registration on dream11 is completely free. You will need to provide your full name, date of birth, mobile number, and a valid email address. dream11 reserves the right to terminate any account registered with false or misleading information.

• Each individual may register a maximum of one account.
• Members are solely responsible for keeping their account password secure.
• Allowing a third party to use your account is strictly prohibited.
• If you suspect unauthorized access to your account, contact support immediately.
• After registration, you will need to verify your account via email or SMS.

Dream11 may request additional identity verification at any time. Until this verification is completed, certain account features may be temporarily restricted.

Dream11 is strictly for individuals aged 18 and above. Account registration or use by minors is not permitted. A valid date of birth is required at registration, and dream11 reserves the right to verify a member's age at any time.

As part of the KYC (Know Your Customer) process, members may be required to submit a copy of their national ID, passport, or other government-issued identification. This information is used solely for identity verification and is protected in accordance with dream11's privacy policy.

Dream11 accepts a range of mobile banking methods for deposits, including bKash, Nagad, and Rocket. The minimum deposit amount is fixed and always kept up to date on the platform's deposit page. All deposits can be made in BDT.

• Only use payment methods registered in your own name.
• Using a payment method registered in a third party's name is prohibited.
• Successful deposits are generally credited to your account instantly.
• If a delay occurs due to technical issues, please notify Support.
• All payments are secured with 256-bit SSL encryption.

Dream11 never uses unauthorized payment gateways. If anyone asks you to send money through an unofficial channel, contact dream11 support immediately — this may be a sign of fraud.

KYC verification must be completed before withdrawing winnings from dream11. Withdrawal requests are typically processed within 1–3 business days. Minimum and maximum withdrawal limits are specified on the platform.

• Withdrawals can only be made to a payment method registered in your own name.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• The relevant amount is frozen while a withdrawal is being processed.
• dream11 reserves the right to suspend withdrawals in the case of suspicious transactions.

Dream11 offers a variety of bonuses and promotional offers for both new and existing members. Each bonus has its own terms and expiry, which should be read carefully before claiming. Failure to comply with bonus terms may result in the cancellation of the bonus and any associated winnings.

• The welcome bonus is available to new members one time only.
• Each bonus comes with specific wagering requirements (typically 10x–30x).
• Bonuses are generally valid for 7–30 days; any unused bonus will be automatically cancelled upon expiry.
• Claiming bonuses through multiple accounts or a VPN is considered fraudulent activity.
• The referred person must complete verification in order for the referral bonus to be credited.

Dream11 reserves the right to modify, suspend, or cancel any promotion at any time. The latest information on active promotions is always available on the dream11 platform.

Every game on dream11 — Sports Betting, Live Casino, fish games, or bingo — uses internationally certified Random Number Generator (RNG) technology to ensure that all outcomes are completely fair and unpredictable.

• If you have a dispute regarding a game outcome, please notify support within 24 hours.
• Bets on incomplete games due to technical errors will be refunded.
• Bets placed on Sports Betting cannot be changed once accepted.
• If you get disconnected during a live game, your session is automatically saved.
• dream11 may update its game offerings at any time.

The following activities are strictly prohibited on the dream11 platform. If detected, the account will be immediately closed and legal action may be taken where necessary.

• Creating more than one account per person.
• Playing games using bots, scripts, or automation tools.
• Operating an account through a VPN or proxy.
• Using the platform for money laundering or any illegal financial transactions.
• Attempting unauthorized access to another member's account.
• Any form of hacking or cyberattack against dream11's systems.
• Any attempt to manipulate game outcomes.

Dream11 believes gaming should be a form of entertainment, not a solution to financial problems. We take responsible gaming seriously and support members in maintaining healthy gaming habits.

• Members can set their own daily or monthly deposit limits.
• You can set session time limits and reminders.
• The Self-Exclusion option allows you to temporarily close your account for a set period.
• If you notice signs of gaming addiction, please reach out to our support team.
• dream11 may impose restrictions on a member's account when necessary.

To learn more about responsible gaming, visit dream11's Responsible Gaming Visit the page.

Dream11 reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

• For violations of the Terms and Conditions.
• For registering with false information.
• Evidence of fraud or deception is found.
• Failure to cooperate with KYC verification.
• Extended inactivity of more than 12 months.

Members may also contact dream11 Support at any time to request account closure. Any valid balance should be withdrawn before the account is closed.

Dream11 always strives to provide the best service. However, dream11's liability is limited in the following areas:

• dream11 is not responsible for any game losses resulting from internet disconnection.
• dream11 is not responsible for delays caused by third-party payment gateways.
• Service disruptions caused by force majeure events — such as natural disasters or government directives.
• For account information compromised due to the member's own negligence.

Dream11's maximum liability in any case shall not exceed the original amount of the transaction in question. All disputes must be resolved through dream11's designated dispute resolution process.

Dream11 reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or SMS. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The most up-to-date Terms and Conditions are always available at dream11.one/terms-conditions. We recommend visiting this page regularly.