Dream11 maintains complete transparency in how your personal information is collected, stored, and used. Reading this Privacy Policy will help you understand how your data is protected and what rights you have.
The core pillars of dream11's data protection framework
All your personal information and transaction data is protected with 256-bit SSL encryption — completely inaccessible to third parties.
Dream11 never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
You can view, correct, or delete your information at any time. Full control over your data remains with you.
Our servers operate in line with international security standards. Regular security audits and penetration testing are conducted to ensure your data stays protected at all times.
We only collect information that is strictly necessary to provide our services. dream11 does not engage in collecting excessive or unnecessary data.
Once legal obligations are met or your account is closed, your data will be securely deleted in accordance with our retention policy.
Dream11 (dream11.one) is one of Bangladesh's most trusted online gaming platforms. We believe that protecting the personal information of every member is one of our most important responsibilities. This Privacy Policy applies to the dream11 website, mobile app, and all other digital channels.
Dream11's Privacy Policy has been developed in accordance with Bangladesh's Information and Communication Technology Act and international data protection standards (GDPR-compliant principles). By using the dream11 platform, you agree to this Privacy Policy. Please read it carefully.
If you have any questions or concerns about this Privacy Policy, please contact the dream11 support team. We're available 24/7 to assist you.
Dream11 collects various types of information to deliver its services. This data may be provided directly by you or collected automatically. A detailed breakdown of the information collected is provided below:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact Information | Email address, mobile number | Registration Form |
| Financial information | Mobile banking number, transaction history | Payment Processing |
| Device information | IP address, browser type, operating system | Automatic |
| Usage Data | Gaming history, login times, preferred games | Automatic |
| Location data | Country, city (approximate) | IP-based |
Dream11 never collects additional information without your consent. Every piece of data collected has a specific purpose and is not used beyond that purpose.
Dream11 uses the information it collects for the following purposes. Each use has a lawful basis and legitimate justification:
dream11 does not allow any third-party advertiser to use your data for targeted advertising.
Dream11 uses cookies and similar tracking technologies on its website. These tools make your browsing experience smoother and more personalized. A cookie is essentially a small data file stored in your browser.
You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some features on dream11.
Dream11 never sells your personal information. However, data may be shared in the following limited circumstances:
dream11 never shares your information with third parties for advertising or marketing purposes. This is a commitment we will not compromise on.
Dream11 employs industry-leading technical and organizational measures to protect your data. Our security framework operates across multiple layers:
That said, no method of transmission or storage over the internet can be guaranteed to be 100% secure. If dream11 suspects any security breach, affected members will be notified immediately and appropriate action will be taken.
As a dream11 member, you have several important rights regarding your personal information. Contact the dream11 support team to exercise any of these rights.
You can view and access the information dream11 holds about you.
You can correct any inaccurate or incomplete information.
Under specific conditions, you can request the permanent deletion of your data.
You can request a temporary restriction on data processing in certain circumstances.
You can export your data in a readable, portable format.
You can object to marketing messages or automated decision-making.
Upon receiving a rights request, dream11 typically responds within 30 business days. In complex cases, this period may be extended up to 90 days, and you will be informed of the reason.
Dream11 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If a parent or legal guardian becomes aware that their child has created a dream11 account, please contact us immediately.
If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
Dream11 works with payment gateways and other technology service providers on its platform. These third-party services operate under their own privacy policies, and dream11 is not responsible for their data protection practices.
Dream11 works only with trusted and verified service providers, and signs Data Processing Agreements with them to ensure your information remains protected.
Dream11 may update this Privacy Policy at any time. For significant changes, members will be notified in advance via their registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The latest version is always available at dream11.one/privacy-policy. Check the "Last Updated" date at the top of the page. We recommend visiting this page regularly.
For any questions, concerns, or rights requests related to this Privacy Policy, please reach out to dream11's data protection team. We take every request seriously.
Email: [email protected]
We typically respond within 1–2 business days. For urgent matters, please include "URGENT" in the subject line of your email.
Frequently Asked Questions About the Privacy Policy
Your privacy is fully protected at dream11. Register today and experience Bangladesh's most secure gaming platform.